Last updated: July 21, 2026
1. Data Controller and Scope
Micro-Precision Carbide is the controller of the personal data described in this policy:
Micro-Precision Carbide
Taifeng Business Building, Huidong Road, Ziliujing District, Zigong City, Sichuan Province, China
Email: info@mpccarbide.com
This policy applies when you use this website, submit an inquiry, or contact us by email, telephone, or WhatsApp through details provided on the website.
2. Personal Data We Collect
Depending on how you contact us, we may collect:
- Your name, business email address, company, country or region, telephone or WhatsApp number, and company website.
- Product requirements and inquiry details, including material grades, dimensions, quantities, applications, drawings, specifications, and files you choose to provide.
- Our correspondence with you and records relating to quotations, orders, and customer service.
- With your consent, analytics data such as cookie identifiers, device and browser information, approximate location, IP-related information, pages viewed, and website interactions.
- A record of your cookie choice.
Please do not send sensitive personal data. If your technical files contain trade secrets or other confidential information, contact us about suitable confidentiality arrangements before submitting them.
3. Why We Use Personal Data and Our Legal Bases
Where applicable law, including the GDPR, requires a legal basis, we process personal data:
- To respond to inquiries, assess technical requirements, and prepare quotations—at your request before a possible contract and for our legitimate interest in handling business inquiries.
- To manage orders, contracts, delivery, payment, after-sales service, and business records—to perform a contract or take requested pre-contractual steps.
- To protect the website, prevent fraud or misuse, maintain records, and improve our services—for our legitimate business interests, provided these do not override your rights.
- To measure website use through Google Analytics—only with your consent.
- To comply with legal obligations and establish, exercise, or defend legal claims.
We do not sell personal data. We do not use it for automated decision-making or profiling that produces legal or similarly significant effects.
4. Service Providers and Other Recipients
We share personal data only when reasonably necessary:
- Forminit (formerly Getform) receives and stores contact-form submissions and sends related notifications on our behalf. According to Forminit, form data is hosted on AWS infrastructure in the European Union. See Forminit’s Privacy Policy and GDPR information.
- Google Analytics 4 processes analytics information only after you accept analytics cookies. See Google’s Privacy Policy.
- Website hosting, email, IT, security, logistics, payment, and professional advisers may receive limited information needed to provide their services.
- Courts, regulators, or public authorities may receive information where legally required.
We expect service providers to protect personal data and use it only for the agreed purpose.
5. International Data Transfers
Micro-Precision Carbide is based in China. Information submitted to us may therefore be accessed and processed in China. Forminit states that form submissions are stored in the European Union, while Google and other providers may process data in multiple countries.
Where required, we rely on appropriate contractual, technical, and organisational safeguards for international transfers. You may contact us for further information about safeguards relevant to your data.
6. How Long We Keep Data
- An inquiry that does not become an order is normally kept for up to 24 months after our last meaningful contact, then deleted or anonymised unless an ongoing discussion or legal claim requires longer retention.
- Order, contract, accounting, delivery, and warranty records are kept for the business relationship and any additional period required by tax, accounting, customs, product-liability, or other applicable laws.
- Analytics information is retained only for website measurement needs and is reviewed at least annually. Browser-cookie durations are listed in our Cookie Policy.
- The cookie-preference record is stored for up to one year.
7. Security and Technical Files
We use reasonable technical and organisational measures to protect personal data against accidental loss, misuse, unauthorised access, alteration, or disclosure. Access is limited to people and providers who need the information for the purposes described above.
Drawings, specifications, and technical files are used to evaluate and fulfil your inquiry or project unless we agree otherwise. No internet transmission or electronic-storage method can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, or portability of your personal data; to object to certain processing; and to withdraw consent at any time. Withdrawing consent does not affect processing that was lawful before withdrawal.
You may also complain to the data-protection authority where you live or work. Where the GDPR applies, we normally respond to a valid request within one month. We may ask for information needed to verify your identity.
9. Cookies and Analytics
Strictly necessary storage records your cookie choice. Google Analytics is loaded only after you accept analytics cookies. You can reject analytics or later clear this website’s cookies to choose again. Details are available in our Cookie Policy.
10. Children’s Privacy
This is a business-to-business website and is not intended for children. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this policy when our website, services, providers, or legal obligations change. The date above shows the latest revision.
12. Contact and Rights Requests
For privacy questions or to exercise your rights, contact:
Micro-Precision Carbide
Taifeng Business Building, Huidong Road, Ziliujing District, Zigong City, Sichuan Province, China
Email: info@mpccarbide.com